dj999 Terms & Conditions — Your Rights and Obligations on This Platform
These Terms & Conditions govern your use of the dj999 platform. By registering an account or placing a wager, you confirm that you have read, understood, and agreed to everything set out in this document. These terms apply to all players, regardless of device or location within Bangladesh.
What These Terms Cover
The dj999 Terms & Conditions are structured to be comprehensive yet readable. Below is a summary of the six principal areas this agreement addresses, before we proceed to the full legal text of each section.
Acceptance of Terms
By accessing or using the dj999 platform in any capacity — including browsing, registering an account, making a deposit, or placing a wager — you unconditionally accept these Terms & Conditions in their entirety.
These Terms & Conditions constitute a legally binding agreement between you (the player) and dj999 (the platform operator). The agreement takes effect from the moment you complete the registration process and confirm your account. If you do not agree to any part of these terms, you must not use the dj999 platform and should close your account immediately.
dj999 reserves the right to amend, update, or replace these Terms & Conditions at any time and without prior notice. Changes will be published on this page with an updated effective date. It is your responsibility to review these terms periodically. Continued use of the dj999 platform after any update constitutes your acceptance of the revised terms.
These Terms & Conditions should be read in conjunction with the dj999 Privacy Policy and the Responsible Gaming guidelines, which together form the complete regulatory framework governing your use of the platform. In the event of any conflict between documents, these Terms & Conditions shall take precedence.
dj999 operates as an English-language platform serving the Bangladesh market. All communications, support interactions, and promotional materials are conducted in English. By registering, you confirm that you have sufficient command of English to understand these terms fully. If you require clarification on any point, our 24/7 live chat support team is available to assist.
Eligibility & Age Restriction
dj999 is an 18+ platform. Access is strictly limited to adults who meet all eligibility criteria set out in this section. Age verification is a mandatory step in the account lifecycle.
You must be at least 18 years of age to register an account on dj999. This requirement is enforced without exception. Players who are found to be under 18 years of age at the time of registration or at any point during account activity will have their accounts permanently closed and all funds — including deposits and any winnings — will be forfeited.
dj999 employs a multi-stage age and identity verification process. Upon registration, players are required to provide accurate date-of-birth information. Before the first withdrawal, players must submit a valid government-issued identity document, such as a National ID card (NID), passport, or Bangladesh driving licence, confirming that they are 18 years of age or older.
dj999 is designed and operated for players located in Bangladesh. By registering, you confirm that you are accessing the platform from Bangladesh and that online gambling is not prohibited under any law or regulation applicable to your specific circumstances.
dj999 does not accept responsibility for ensuring that the use of this platform complies with the laws of any jurisdiction outside its intended market. If you are uncertain about the legal status of online gambling in your location, you should seek independent legal advice before registering.
The following categories of persons are not eligible to hold a dj999 account:
- Individuals under 18 years of age
- Individuals who have previously been self-excluded from dj999 during the active exclusion period
- Employees, contractors, agents, or affiliates of dj999 or its technology and game-supply partners
- Immediate family members of the above categories where a conflict of interest may exist
- Individuals using automated software, bots, or artificial intelligence systems to play
dj999 reserves the right to request additional eligibility documentation at any time and to close accounts where eligibility cannot be confirmed to the platform's satisfaction.
| Document Type | Accepted |
|---|---|
| National ID (NID) | Yes |
| Passport | Yes |
| Driving Licence | Yes |
| Birth Certificate | Case by case |
| Student ID | Not accepted |
Account Registration
Each player may hold one account on dj999. Registration requires accurate personal information and a valid Bangladesh mobile number. Duplicate accounts are prohibited and will be merged or closed.
To create a dj999 account, you must provide the following information accurately and completely:
- Full legal name — must match government-issued ID
- Date of birth — confirming you are 18 years or older
- Bangladesh mobile number — used for account verification and two-factor authentication
- Email address — for account notifications and correspondence
- Preferred payment method — bKash, Nagad, Rocket, or Upay number
- Password — minimum 8 characters, must include letters and numbers
Providing false, incomplete, or misleading registration information is a material breach of these Terms & Conditions and will result in account closure. dj999 is not liable for any consequences arising from a player's failure to provide accurate information.
Each individual player is permitted to hold one active dj999 account. Opening multiple accounts — whether under your own name or under false identities — is strictly prohibited and constitutes fraud.
Where dj999 identifies duplicate accounts belonging to the same individual, the platform reserves the right to:
- Merge the accounts into a single account at its discretion
- Void any bonuses claimed across the duplicate accounts
- Close all duplicate accounts permanently
- Withhold winnings generated while operating multiple accounts
- Report the activity to relevant financial authorities where money laundering is suspected
If you believe a duplicate account was created in error or by a family member sharing a device, contact support immediately via live chat to resolve the situation before action is taken.
You are solely responsible for maintaining the confidentiality and security of your dj999 login credentials. dj999 strongly recommends enabling two-factor authentication (2FA) via your registered Bangladesh mobile number. You must not share your username, password, or 2FA codes with any other person.
If you suspect that your account has been accessed without your authorisation, you must notify dj999 support immediately via live chat. dj999 will take reasonable steps to secure the account pending investigation. However, dj999 cannot be held liable for losses incurred as a result of unauthorised access where the player has failed to maintain adequate account security or where the player has voluntarily shared credentials with a third party.
Deposits & Withdrawals
dj999 supports instant deposits and fast withdrawals via Bangladesh's most widely used mobile financial services. All transactions are denominated in Bangladeshi Taka (৳) with no hidden currency conversion charges.
Supported Payment Methods: dj999 currently supports the following payment channels for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Additional payment methods may be added over time; the current list is always visible on the deposit and withdrawal screens within the player account area.
Deposit Limits: The minimum deposit on dj999 is ৳500. There is no fixed maximum deposit limit under standard account conditions, though dj999 may apply enhanced due diligence checks for large deposits as part of its anti-money laundering procedures. Players may set personal deposit limits via the Responsible Gaming section of their account settings.
Withdrawal Limits and Processing Times: The minimum withdrawal amount is ৳1,000 for mobile wallet methods (bKash, Nagad, Rocket, Upay). For bank transfer withdrawals, the minimum is ৳5,000. Standard processing time for verified accounts is under 30 minutes for mobile wallet methods and 1–3 business days for bank transfers, subject to the availability of payment processing partners.
Withdrawal Conditions: Before processing the first withdrawal, dj999 requires identity verification via a government-issued document. Players must also have completed the wagering requirements on any active bonus before withdrawing bonus-derived funds. dj999 reserves the right to request additional documentation for large or unusual withdrawals as part of anti-fraud and anti-money laundering obligations.
Declined Transactions: dj999 is not responsible for fees charged by your bank or mobile wallet provider in connection with deposits or withdrawals. If a transaction is declined, please contact your payment provider before contacting dj999 support, as the issue often originates at the provider level rather than within the dj999 platform.
| Method | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳500 | ৳1,000 | Under 30 min |
| Nagad | ৳500 | ৳1,000 | Under 30 min |
| Rocket | ৳500 | ৳1,000 | Under 30 min |
| Upay | ৳500 | ৳1,000 | Under 30 min |
| Bank Transfer | ৳1,000 | ৳5,000 | 1–3 business days |
Bonus & Promotional Terms
dj999 offers a range of bonuses and promotions to new and returning players throughout the year — including BPL season offers, Eid promotions, and Pohela Boishakh events. All bonuses are subject to the general conditions below, plus any specific terms stated at the time of the offer.
All bonuses offered by dj999 are subject to wagering requirements before withdrawal. The specific wagering multiplier applicable to each bonus will be stated clearly on the relevant promotional page or in the bonus notification sent to your account. Typical wagering requirements at dj999 range from 20x to 35x the bonus amount, depending on the promotion type.
Bonus funds are held separately from real-money funds in your account. Real-money funds are used before bonus funds in all wagers, unless specified otherwise in the specific promotion's terms. Bonuses that are not used within their specified expiry period will be automatically removed from your account without replacement.
dj999 actively monitors bonus usage patterns to detect abuse. Actions that constitute bonus abuse include, but are not limited to:
- Opening multiple accounts to claim the same bonus more than once
- Placing opposing bets across accounts to artificially satisfy wagering requirements
- Using bonus funds exclusively on games excluded from wagering requirement contributions
- Coordinating with other players to exploit bonus mechanics
- Using automated scripts or betting strategies designed to extract bonus value with minimal genuine risk
Where bonus abuse is detected, dj999 reserves the right to void the bonus and any associated winnings, close the account, and withhold funds pending investigation. dj999's determination of bonus abuse is final, subject only to the dispute resolution process described in our support policy.
dj999 runs promotional campaigns tied to events relevant to the Bangladesh market, including BPL and IPL cricket seasons, Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh (Bengali New Year), Independence Day (26 March), and Victory Day (16 December). These promotions are time-limited and subject to their own specific terms.
Promotional offers are not transferable, have no cash equivalent unless stated, and cannot be combined with other active promotions unless explicitly indicated. dj999 reserves the right to withdraw or modify any promotional offer at any time without prior notice, including where technical errors have caused an offer to be displayed incorrectly.
| Parameter | Value |
|---|---|
| Wagering Range | 20x – 35x |
| Expiry Period | Stated per offer |
| Max Bet on Bonus | ৳500 per round |
| Bonus Withdrawal | Post-wagering only |
| Combinable | No (unless stated) |
| Transferable | No |
Game Rules & Fair Play
dj999 partners exclusively with internationally recognised game providers. Every title in the dj999 library is governed by the rules set by its respective provider, plus the overarching fair play standards maintained by dj999 itself.
Provider Game Rules: Each game available on dj999 is supplied by a third-party provider — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. The rules governing each individual game (paylines, RTP, bet limits, feature mechanics) are determined by the provider and displayed within the game interface. In the event of a conflict between in-game rules and dj999 platform rules, dj999 platform rules shall prevail unless the conflict relates specifically to game mechanics, in which case the provider's certified game rules apply.
Malfunction Policy: In the event of a game malfunction — including software errors, disconnections, or data transmission failures — any affected game round may be declared void at dj999's discretion. Bets placed on void rounds will be returned to the player's real-money balance. dj999 is not liable for any losses arising from technical malfunctions beyond its reasonable control, including issues originating from the player's device or internet connection.
Returned-to-Player (RTP) Rates: dj999 only stocks games with publicly audited RTP rates. The average RTP across the dj999 slots library exceeds 95%. Individual game RTPs are visible within each game's information panel. RTP figures represent long-term statistical averages across millions of rounds and do not guarantee specific outcomes for any individual session.
Live Casino Rules: Live dealer games operate in real time with human dealers. Once a wager is confirmed in a live casino round, it cannot be withdrawn. In cases where a live game round is affected by a technical failure at the studio level, the round may be declared void and all bets refunded. Chat functions within live game lobbies must be used respectfully; abusive, offensive, or threatening messages directed at dealers or other players will result in immediate removal from the table and may lead to account suspension.
Sports and Cricket Betting Rules: Betting markets for cricket and other sports on dj999 are governed by the standard rules applicable to each market type, as displayed at the time of placing the bet. In-play markets may be suspended at any time during a live event. Bets placed on suspended markets will be voided. Results are determined based on the official outcome published by the relevant governing body (ICC, BCB, BCCI, FIFA, etc.).
- Pragmatic Play — Slots & Live Casino
- Evolution Gaming — Live Dealer Tables
- NetEnt — Slots & Table Games
- Microgaming — Slots & Progressives
- Spribe — Crash Games (Aviator)
- Ezugi — Live Casino Tables
All providers are internationally recognised and independently certified for RNG fairness. dj999 does not source games from uncertified or unaudited suppliers.
Prohibited Conduct
The following actions are strictly prohibited on the dj999 platform. Violation of any of these rules may result in immediate account suspension, permanent closure, forfeiture of funds, and, where applicable, reporting to law enforcement authorities.
Account Closure & Termination
Players may close their dj999 account at any time by contacting support. dj999 also reserves the right to suspend or terminate accounts where these Terms & Conditions have been violated or where regulatory obligations require action.
If you wish to close your dj999 account voluntarily, please contact our support team via live chat and request account closure. Before the account is closed, any remaining real-money balance will be returned to your verified payment method, subject to identity verification requirements. Bonus balances that have not yet met wagering requirements will be forfeited upon voluntary closure.
If you are closing your account because gambling has become a concern, we strongly encourage you to explore self-exclusion options via the Responsible Gaming page before initiating a standard closure. Self-exclusion provides additional safeguards designed to protect your wellbeing over a defined period.
dj999 reserves the right to suspend or permanently terminate any player account at its sole discretion, including but not limited to the following circumstances:
- Breach of any provision of these Terms & Conditions
- Provision of false, inaccurate, or unverifiable identity information
- Suspected or confirmed fraudulent activity, bonus abuse, or money laundering
- Failure to complete required identity verification within the specified timeframe
- Account inactivity for a period exceeding 12 consecutive months
- Receipt of a court order, regulatory instruction, or law enforcement request
- Determination that the player is subject to an active self-exclusion period
Where an account is terminated due to a breach of these terms, dj999 may withhold the remaining balance pending investigation. Where no breach is found upon investigation, any eligible real-money balance will be returned to the player's verified payment method.
An account is considered dormant if there has been no login activity for a period of 12 consecutive months. dj999 will send an email notification to the registered address 30 days before a dormant account closure is initiated. If the player logs in within that 30-day window, the account will return to active status with no penalty. If no login occurs, the account will be suspended and the remaining balance held in trust for a period of up to 12 months, after which dormant account administrative fees may apply in accordance with platform policy at that time.
Ready to Explore dj999?
Now that you understand the dj999 platform rules, dive into the games. Browse our cricket betting markets, spin the latest slots, or visit the live casino tables — all available around the clock for players across Bangladesh.